Clean Wins is operated by Win Top Ltd, a company that launched this platform in 2026 with a straightforward aim: to give UK players a gambling environment that is easy to navigate, honest about its terms, and reliable when it comes to getting money in and out. There is no elaborate backstory here — we built a site, we hold ourselves to a clear set of standards, and we try to do the basics well.

Who we are and how we are regulated

Win Top Ltd holds a licence issued by the Anjouan Gaming Authority under licence number ALSI-202505034-FI2. That licence sets out the rules we operate under, including requirements around fair play, responsible conduct, and financial accountability. Being licensed means there is an external authority that can hold us to account — it is not a formality we treat lightly. If you ever want to verify our licensing status or raise a concern that we have not resolved to your satisfaction, the Anjouan Gaming Authority is the body to contact.

We are clear about who the site is for: adults in the United Kingdom who want a straightforward gambling experience without unnecessary clutter or opaque small print. We have designed the platform around that. The layout is minimal, the navigation is direct, and the bonus terms are written to be read and understood rather than buried. When we publish a condition — a minimum deposit, a wagering requirement, a maximum bet — we expect you to be able to find it without difficulty.

How we handle player money and what happens when things go wrong

Player funds are kept separate from the operational funds used to run the business. This is not something we do because we are required to — it is how we think a platform should be built. Your balance is yours, and the mechanics of how we manage our own finances should not affect your ability to withdraw it. We process withdrawals within zero to twenty-four hours, and we support a range of methods including Bank Transfer, Bitcoin, Tether, Skrill, and NETELLER, so you are not locked into a single route.

When something goes wrong — a payment that does not arrive, a game that behaves unexpectedly, a query that does not get a clear answer first time — we do not consider that a closed matter until it is actually resolved. Our support team operates in English and is there to work through problems, not to deflect them. We would rather spend time fixing an issue properly than offer a quick response that leaves you no better off.

On safer gambling, we take the position that the tools need to be accessible, not hidden. Deposit limits, session controls, and self-exclusion options are part of how the platform is built, not afterthoughts. Gambling should be something you do on your own terms, and we think it is our responsibility to make sure those controls are easy to find and straightforward to use.

We are a relatively new platform, and we know that trust is built over time through consistent conduct rather than stated intentions. We will keep working to earn it.